Getting Started
Your workspace, first login, navigation, initial setup and how to get support.
6 articles in this category
What is Pickup Dispatch?
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Dispatch and back-office software for limo, black car and airport transfer operators: what it does, how it is organized, and where to start.
How to sign up for Pickup Dispatch
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Request your workspace from this website, book the included onboarding session and get your login. Free trial, no credit card required.
How to create a customer or corporate account
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Create the account you will book rides for: an individual customer, or a corporate contact whose company is created and linked automatically.
How to add a vehicle to your fleet
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Register a car in your fleet with its code, plate number and vehicle type, using the system vehicle types that come preconfigured in your workspace.
How to add a driver and invite them to the driver app
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Create a driver, send the invitation email and let them set their password to use the driver web portal and the Pickup Driver app. Includes what to do when the email is already registered with another company.
Initial setup checklist
The six things to set up before your first ride, in the right order, each with its guide. Tick them off as you go.