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Getting Started

Your workspace, first login, navigation, initial setup and how to get support.

6 articles in this category
What is Pickup Dispatch? Popular
Dispatch and back-office software for limo, black car and airport transfer operators: what it does, how it is organized, and where to start.
5 min read · Updated September 2026
How to sign up for Pickup Dispatch Popular
Request your workspace from this website, book the included onboarding session and get your login. Free trial, no credit card required.
3 min read · Updated September 2026
How to create a customer or corporate account Popular
Create the account you will book rides for: an individual customer, or a corporate contact whose company is created and linked automatically.
3 min read · Updated September 2026
How to add a vehicle to your fleet Popular
Register a car in your fleet with its code, plate number and vehicle type, using the system vehicle types that come preconfigured in your workspace.
3 min read · Updated September 2026
How to add a driver and invite them to the driver app Popular
Create a driver, send the invitation email and let them set their password to use the driver web portal and the Pickup Driver app. Includes what to do when the email is already registered with another company.
4 min read · Updated September 2026
Initial setup checklist
The six things to set up before your first ride, in the right order, each with its guide. Tick them off as you go.
2 min read · Updated September 2026