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Step-by-step guides for chauffeur, limousine and transfer operators using Pickup Dispatch.
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Getting Started
Your workspace, first login, navigation, initial setup and how to get support.
6 articles
Reservations & Dispatch
Create reservations and quotes, work the Reservation Dispatch grid, assign drivers and use the Calendar.
5 articles
Drivers
Create and invite drivers, set driver rates, and work with the driver app and the driver web portal.
4 articles
Vehicles
Define your vehicle types and manage the vehicles of your fleet.
2 articles
Rates & Pricing
Rate matrices, zones and cities, service types, rate groups and promo codes.
3 articles
Accounts & Customers
Accounts, companies and passengers, and the customer settings of your workspace.
1 article
Finance
Settle rides, invoices and receivables, payment requests, driver payouts and financial reports.
4 articles
Email & Communication
Email channels, brand kit, templates and snippets, outbox and Network Chat.
1 article
Partner Network & Integrations
Partnerships, farm-in and farm-out, the marketplace, Booking.com and calendar integrations.
5 articles
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