9 results for "driver"

Getting Started

How to add a driver and invite them to the driver app

Create a driver, send the invitation email and let them set their password to use the driver web portal and the Pickup Driver app. Includes what to do when the email is already registered with another company.

Reservations & Dispatch

How to assign a driver to a reservation

Assign an available driver to a booking from the dispatch board or the reservation detail page.

Reservations & Dispatch

How to edit or cancel a reservation

Change the details of an existing booking or cancel it — and understand what happens to the assigned driver.

Drivers

Driver App install guide

How to download, install, and activate the Pickup Driver App on an Android or iOS device.

Drivers

How to accept and start a job

What happens when a new job appears in your driver app, and how to accept, navigate, and complete it.

Drivers

Driver App troubleshooting

Common issues with the Driver App and how to resolve them — notifications, location, login problems.

Finance

How to use revenue reports

View your earnings by period, booking source, driver, or vehicle — and export the data.

Email & Communication

How to customise client email templates

Edit the automated emails sent to clients — booking confirmation, driver details, and receipt — with your branding and text.

Partner Network & Integrations

How to enable flight tracking

Automatically monitor incoming flights for airport transfer bookings — so your drivers always know the real arrival time.