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Email & Communication

How to customise client email templates

Edit the automated emails sent to clients — booking confirmation, driver details, and receipt — with your branding and text.

4 min read Updated June 2026
On this page
  1. Available email templates
  2. Steps

Available email templates

  • Booking confirmation
  • Driver assigned (with driver details and photo)
  • Ride complete and receipt
  • Quote received
  • Invoice payment request

Steps

1
Go to Settings → White-Label → Email templates.
2
Select the template to edit.
3
Edit the subject line and body text. Use the available variables (e.g. {{client_name}}, {{pickup_address}}) to personalise each email.
4
Send a test email to yourself to preview the result.
5
Click Save. The template is used for all future emails of that type.

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