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Rates & Pricing

Rate matrices, zones and cities, service types, rate groups and promo codes.

4 articles in this category
Understanding the Rate Engine Popular
How pricing works in Pickup Dispatch: one page, four types of rate matrices, and where cities, zones, surcharges and account rates fit in. Read this before the other pricing guides.
2 min read · Updated September 2026
How to set up your cities and zones Popular
Define where you operate before you price anything: cities with a coverage radius and zones drawn on the map, the endpoints of your fixed rates.
4 min read · Updated September 2026
How to set distance rates by city or zone
Operate in more than one city? Give each city or zone its own distance rates, directly in the Rate Engine.
2 min read · Updated October 2026
How to set up zone pricing Popular
Configure fixed prices between pickup zones and destinations — so clients always see an accurate price instantly.
6 min read · Updated June 2026