Skip to main content
Reservations & Dispatch

How to edit or cancel a reservation

Change the details of an existing booking or cancel it — and understand what happens to the assigned driver.

3 min read Updated June 2026
On this page
  1. Editing a reservation
  2. Cancelling a reservation

Editing a reservation

1
Open the reservation from the dispatch board or the reservations list.
2
Click Edit in the top-right corner.
3
Make your changes — time, location, vehicle, notes.
4
Click Save changes. If a driver is assigned, they receive a push notification with the updated details.

Cancelling a reservation

Open the reservation and click Cancel booking. You will be asked to confirm. The assigned driver (if any) is notified immediately. If a payment was collected, see the Refunds guide for next steps.

Was this article helpful?