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Vehicles

Vehicle categories explained

Understand how vehicle categories work — the difference between internal categories and what clients see in the booking widget.

4 min read Updated June 2026
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  1. Two levels of categorisation
  2. Example

Two levels of categorisation

Pickup uses two levels: Fleet categories (internal, for dispatch) and Booking widget classes (client-facing). You can map multiple fleet vehicles to a single widget class.

Example

You might have 3 Mercedes E-Class vehicles and 2 BMW 5-Series, all in your internal "Executive" fleet category. In the booking widget, clients see one option: "Business Class" — and any available vehicle from that category can be assigned.

Tip: Keep fleet categories granular (by vehicle model) and widget classes broad (by service tier). This gives clients a clean choice without exposing your internal fleet structure.

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