We switched on the Booking.com Taxi integration and the rides started arriving on their own — straight into the same dispatch board we already used. No extra portal, no copying reservations. It is the easiest new revenue we have ever added.
Booking.com Taxi · Fully integrated
Booking.com Taxi integration that fills your fleet with rides
Pickup connects your operation to Booking.com Taxi, the ground transportation marketplace of the world's largest travel platform. Airport transfers and city rides from millions of travelers arrive directly in your dispatch board — automatically, in real time, with no double entry.
The challenges we solve
Sound familiar?
These are the most common pain points operators face before connecting to Booking.com Taxi through Pickup.
Empty seats and expensive marketing
Winning new customers on your own is slow and costly. Meanwhile, millions of travelers book airport taxis and transfers on Booking.com every day — demand your fleet never sees.
Managing sales channels by hand
Every extra channel usually means another portal to watch, another inbox to check, and every reservation copied into your system by hand — with mistakes waiting to happen.
Rates and availability out of sync
When your pricing and fleet availability live in separate places, you end up accepting rides you cannot serve, or serving rides at prices that no longer make sense.
How the integration works for you
Booking.com Taxi demand, handled by your platform
Automatic Booking Intake
Booking.com Taxi rides land straight in your dispatch board
Every Booking.com Taxi reservation appears in your Pickup dispatch board the moment it is made — with pickup, drop-off, flight details, and vehicle category already filled in. Accept, assign, and manage it exactly like any other ride. No portals to monitor, no copying, no double entry.
- New bookings arrive automatically, ready to accept
- All ride details pre-filled — nothing typed by hand
- One dispatch board for every channel, Booking.com Taxi included
Driver Assignment & Live Tracking
The traveler always knows who is coming
Assign a driver and vehicle in one click. The traveler automatically receives the driver details, follows the car with live GPS tracking, and gets clear pickup instructions — even with photos of the meeting point. Fewer no-shows, fewer "where is my driver?" calls, better reviews.
- Driver and vehicle details shared with the traveler
- Live GPS tracking from departure to drop-off
- Pickup instructions with photos of the meeting point
Dynamic Pricing & Availability
Your prices. Your fleet. Always in sync.
Your rates and fleet availability stay synchronised with Booking.com Taxi automatically. You only receive rides you can actually serve, at prices you control — including support for Genius rates to win more bookings from Booking.com's most loyal travelers.
- Dynamic pricing under your control
- Availability synced with your real fleet capacity
- Genius rates supported to boost your conversion
Traveler Experience & Reputation
Protect your rating. Win more rides.
Satisfaction feedback and complaint handling for your Booking.com Taxi rides are managed inside Pickup, alongside the rest of your operation. Spot issues early, respond fast, and keep the rating that brings you the next booking.
- Traveler satisfaction feedback in your dashboard
- Complaints and incidents handled in-platform
- One operational history across every channel
Frequently asked questions
Booking.com Taxi integration, explained
It is a built-in connection between Pickup Livery System and Booking.com Taxi. Rides booked by travelers on Booking.com arrive automatically in your Pickup dispatch board, where you manage them like any other reservation — assignment, tracking, and traveler updates included.
Automatically. As soon as a traveler books a taxi or transfer on Booking.com that matches your coverage, the ride appears in your dispatch board with all details pre-filled. There is no portal to monitor and nothing to copy by hand.
Yes. Your rates and your fleet availability stay under your control and are kept in sync automatically, so you only receive rides you can serve at prices you have set. Genius rates are supported as an option to win more bookings.
The traveler receives the driver and vehicle details, can follow the car with live GPS tracking, and gets pickup instructions — including photos of the meeting point — for a smooth airport or city pickup.
No. Booking.com and Booking.com Taxi are trademarks of Booking.com B.V. Pickup is an independent platform that integrates with Booking.com Taxi; it is not endorsed by or affiliated with Booking.com B.V.
Booking.com and Booking.com Taxi are trademarks of Booking.com B.V. Pickup is an independent platform and is not endorsed by or affiliated with Booking.com B.V.
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